1 Information We Collect
We collect information that you provide directly to us when using TrexData services, including:
- Account information — email address, username, and password
- Phone number used for airtime, data, and bill payments
- Payment and wallet transaction history
- Device information and IP address for security purposes
- Communication preferences and support interactions
2 How We Use Your Information
We use the information we collect to:
- Process airtime, data, electricity, and cable TV purchases
- Credit and debit your wallet accurately
- Send transaction confirmations and order updates
- Detect and prevent fraud and unauthorized access
- Improve our platform and customer experience
3 Information Sharing
We do not sell or rent your personal information. We may share data with:
- VTU providers (Amigo, VTpass, Peyflex) to fulfill your orders
- Payment processors (Paystack, Monnify) to handle transactions
- Law enforcement when required by applicable law
Third-party providers receive only the minimum data necessary to complete your transaction.
4 Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
5 Your Rights
You have the right to:
- Access and review your personal data via your account dashboard
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
6 Cookies
We use essential cookies to maintain your session and preferences. No third-party advertising cookies are used. You can control cookie settings through your browser.
